International Emergency Nursing
Volume 17, Issue 2 , Pages 122-127 , April 2009

Managing aggression in the emergency department: Promoting an interdisciplinary approach

  • Yvonne Rintoul, RGN, MN (CNS Transfer Coordinator)

      Affiliations

    • Emergency Department, Fremantle Hospital, Alma Street, Fremantle, Western Australia 6160, Australia
    • Corresponding Author InformationCorresponding author. Tel.: +61 99431 3972.
    • ,
  • Dianne Wynaden, RN, RMHN, PhD (Associate Professor)

      Affiliations

    • Curtin University of Technology, Perth, Western Australia 6845, Australia
    • ,
  • Sunita McGowan, RN, MN (Adjunct Associate Professor, Director)

      Affiliations

    • Curtin University of Technology, Perth, Western Australia 6845, Australia
    • Nursing Research and Evaluation, Fremantle Hospital/Curtin University of Technology, Western Australia, Australia

Received 27 June 2008 ,Revised 13 November 2008 ,Accepted 20 November 2008.

References 

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  2. Burr G, Brooker R, Weller BF, Wells R. Australian Nurse’ and Allied Health Dictionary. second ed.. Sydney: Bailliere Tindall; 1998;
  3. Cowin L, Davies R, Estall G, Berlin T, Fitzgerald M, Hoot S. De-escalating aggression and violence in the mental health setting. International Journal of Mental Health Nursing. 2003;12:64–73
  4. Crilly J, Chaboyer W, Creedy D. Violence towards emergency department nurses by patients. Accident and Emergency Nursing. 2004;12:67–73
  5. Farrell G, Cubit K. Nurses under threat: a comparison of content of 28 aggression management programs. International Journal of Mental Health Nursing. 2005;14:44–53
  6. Ferns T. Violence in the accident and emergency department – An international perspective. Accident and Emergency Nursing. 2005;13:180–185
  7. Gates D, Ross CS, McQueen L. Violence. Recognition, Management and Prevention. The Journal of Emergency Medicine. 2005;31(3):331–337
  8. Hislop H, Melby V. The lived experience of violence in accident and emergency. Accident and Emergency Nursing. 2003;11:5–11
  9. Jackson D, Clare J, Mannix J. Who would want to be a nurse? Violence in the workplace-a factor in recruitment and retention. Journal of Nursing Management. 2002;10(1):13–20
  10. Jones J, Lyneham J. Violence. Part of the job for Australian nurses?. Australian Journal of Advanced Nursing. 2001;4(1):10–14
  11. Kennedy MP. Violence in emergency departments: under-reported, unconstrained, and unconscionable. The Medical Journal of Australia. 2005;187(7):362–365
  12. Kerrison SA, Chapman R. What general emergency nurses want to know about mental health patients presenting to their emergency department. Accident and Emergency Nursing. 2007;15:48–55
  13. McGowan S, Wynaden D, Harding N, Yassine A, Parker J. A benchmarking exercise on aggression Australian and New Zealand. Journal of Mental Health Nursing. 1999;8(3):104–108
  14. Mitchell AM, Sakraida T, Kameg K. Critical incident stress debriefing: implications for best practice. Disaster Management and Response. 2003;1(2):46–51
  15. New South Wales Emergency Nurses Association . Position statement – violence in emergency departments. Australian Journal of Advanced Nursing. 2001;4(2):22–23
  16. Stedman . Stedman’s Medical Dictionary. 26 ed.. London: Sans Tache; 1995;
  17. U.K.C.C. for Nursing Midwifery . The Recognition, Prevention and Therapeutic Management of Violence in Mental Health Care. London: UKCC; 2003;
  18. Winstanley S, Whittington R. Aggression towards health care staff in a UK general hospital: variation among professions and departments. Journal of Clinical Nursing. 2004;13:3–10
  19. Wynaden D, Chapman R, McGowan S, McDonough S, Finn M, Hood S. Emergency department mental health triage consultancy service. A qualitative evaluation. Accident and Emergency Nursing. 2003;11:158–165

PII: S1755-599X(08)00130-4

doi: 10.1016/j.ienj.2008.11.005

International Emergency Nursing
Volume 17, Issue 2 , Pages 122-127 , April 2009

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