International Emergency Nursing
Volume 18, Issue 2 , Pages 80-88 , April 2010

The patient experience in the emergency department: A systematic synthesis of qualitative research

  • Jane Gordon, B Physiotherapy (Honours) (Physiotherapist)

      Affiliations

    • School of Health Sciences, University of South Australia, City East Campus, North Terrace, Adelaide 5000, Australia
    • Tel.: +61 8 8223 3057, mobile: +61 427 182 823; fax: +61 8 8302 2766.
    • ,
  • Lorraine A. Sheppard, B App. Sc. (Physiotherapy), MBA, PhD (Professor)

      Affiliations

    • School of Health Sciences, University of South Australia, City East Campus, North Terrace, Adelaide 5000, Australia
    • James Cook University, Discipline of Physiotherapy, School of Public Health, Tropical Medicine and Rehabilitation Sciences, Townsville, QLD 4811, Australia
    • Corresponding Author InformationCorresponding author. Address: School of Health Sciences, University of South Australia, Adelaide 5000, Australia. Tel.: +61 8 8302 2424, mobile: +61 419 038 441; fax: +61 8 8302 2766.
    • ,
  • Sophie Anaf, B Physiotherapy (Honours), PhD (Physiotherapist)

      Affiliations

    • James Cook University, Discipline of Physiotherapy, School of Public Health, Tropical Medicine and Rehabilitation Sciences, Townsville, QLD 4811, Australia
    • Tel.: +61 7 4781 6303; fax: +61 7 4781 6868.

Received 20 October 2008 ,Revised 19 May 2009 ,Accepted 25 May 2009.

References 

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  2. Britten N, Shaw A. Patients’ experiences of emergency admission: how relevant is the British government’s Patients Charter?. Journal of Advanced Nursing. 1994;19(6):1212–1220
  3. Cross E, Goodacre S, O’Cathain A, Arnold J. Rationing in the emergency department: the good, the bad and the unacceptable. Emergency Medicine Journal. 2005;22(3):171–176
  4. Finfgeld D. Metasynthesis: the state of the art – so far. Qualitative Health Research. 2003;13(7):893–904
  5. Kihlgren A, Nilsson M, Skovdahl K, Palmblad B, Wimo A. Older patients awaiting emergency department treatment. Scandinavian Journal of Caring Sciences. 2004;18:169–176
  6. Law, M., Stewart, D., Letts, L., Pollock, N., Bosch, J. Westmorland, M., 1998. Critical Review form-Qualitative Studies. McMaster University. http://www.fhs.mcmaster.ca/rehab/ebp/pdf/qualreview.pdf (viewed 13.02.2007).
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  14. Nystrom M, Dahlberg K, Carlsson G. Non-caring encounters at an emergency care unit – a life-world hermeneutic analysis of an efficiency-driven organization. International Journal of Nursing Studies. 2003;40(7):761–769
  15. Nystrom M, Nyden K, Petersson M. Being a non-urgent patient in an emergency care unit – a strive to maintain personal integrity. Accident and Emergency Nursing. 2003;11:22–26
  16. Olsson M, Hansagi H. Repeated use of the emergency department: qualitative study of the patient’s perspective. Emergency Medicine Journal. 2001;18(6):430–434
  17. Sandelowski M, Barroso J. Reading qualitative studies. International Journal of Qualitative Methods. 2002;1(1):(Article 5)
  18. Sandelowski M, Barroso J. Classifying the findings of qualitative studies. Qualitative Health Research. 2003;13(7):905–923
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  21. Stuart J, Parker S, Rogers M. Giving a voice to the community: a qualitative study of consumer expectations for the emergency department. Emergency Medicine. 2003;15(4):369–375
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  25. Wellstood K, Wilson K, Eyles J. “Unless you went in with your head under your arm”: patient perceptions of emergency room visits. Social Science and Medicine. 2005;61:2363–2373

PII: S1755-599X(09)00034-2

doi: 10.1016/j.ienj.2009.05.004

International Emergency Nursing
Volume 18, Issue 2 , Pages 80-88 , April 2010

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